CUSTOM ORDERS

We are open to creating custom pieces in specific colors, sizes and materials for clients. Please message us at info@owoceramica.com and we can discuss the possibility of creating a unique item for you. Please remember that all sales are final on custom orders.

 

GIFT

We are more than happy to gift wrap your order or add a custom note. Add a note with your preference when checking out or email info@owoceramica.com.

 

DAMAGED UPON ARRIVAL

Every order is packed carefully to ensure that all items arrive at your door safely. Should a piece arrive in damaged condition, please email us at info@owoceramica.com within 48 hours of receiving the package for a refund to be issued. We also ask that you hold on to all parts of the piece and send us a photo of the damaged piece, along with the box and packaging with all labels visible. Shipping cost will not be refunded.

Damages outside of the 2 day limit will not be refunded as time sensitive insurance claims will be expired.

 

ABOUT GLAZES

All items are made with food safe, lead free glazes that have been commercially tested for safety.

 

WHOLESALE

If you are a retailer interested in stocking our work, please contact us at info@owoceramica.com.

 

TRADE PROGRAM

We are eager in working with interior designers, architects and stylists! If you would like to access our trade pricing by including our pieces in any of your projects please contact us at info@owoceramica.com and a member of our team will be contacting you shortly.